innovative gives us an edge, it gives us freedom to try
things no one else will. This innovative
spirit has allowed us to create partnerships that not
only help build our business, but also help communities
and the environment. Innovation also enables us to develop
programs that benefit manufacturers, carriers, resellers
and agents alike.
an evolving industry means changing and adapting with the needs
of customers. At RMS we pride ourselves on being masters of
change. After all, the only thing that never changes is change
changing circumstances have created special needs for you or
your company, call us and see how we can help.
humble beginnings, RMS Communications Inc. leads the way
in recycling old, unwanted cell phones
OCALA, Fla. – RMS
Communications Inc., now a global leader in the field of recycling
cell phones, got its start in a small one-bay garage as a company
that repaired walkie-talkies and two way radios in trucks.
now the company's chief executive officer, had been working
for a computer company in his native Connecticut. But when
he got laid off in 1985, he decided to move to Florida and
join the tiny repair firm that had been started by his brother
graduated from an electronics school just a few months before
I lost my job," James recalled. "My brother offered
me a job with his company, so I decided to take it."
starting to become more and more popular, the two brothers
decided to expand their business to include pager repair. From
there, they founded their own paging network, a system that
covered four Florida counties.
were more lucrative than two-way radios," James said. "We
didn't have to carry garage insurance to protect us if one
of the trucks we were working on got damaged somehow. Also,
when we repaired two-way radios, sometimes we had to go to
the customer's location.
pagers, the work came to us."
remained in their garage location, but now the work was being
done in the air conditioned office rather than in the hot garage
about two months of doing both pagers and two-way radios, we
decided we liked the pager work better, so we dropped the two-way
radio business." James said. After about three years,
they sold the pager network as planned to a large national
pager network company, but they continued to repair pagers,
a part of the business at RMS that continues to this day.
to repairing pagers for customers, James and Michael Mosieur
began buying old pagers to refurbish and re-sell, a strategy
that serves as the basic business model for RMS Communications
to this day.
practice started when we would come across old non-functioning
pagers that we would want to buy for parts," James said. ""We
got a bunch of them working, and sometimes we would offer them
for sale to our repair customers. More and more, the business
moved from simple repairs to buying and refurbishing old equipment."
the move to cell phones was a natural migration for the business,
and that happened in 1994. CellForCash.com, one of the company's
several web sites, was started in 2002 when RMS realized that
the Internet offered an opportunity to obtain old cell phones
directly from consumers.
had always known that there were a lot of old cell phones that
people were not trading in, phones that were just gathering
dust in the drawers of America," James said. "We
had always wondered how we could get to those individuals,
but it was really an expensive proposition until the Internet
Internet provided the channel that the company needed to obtain
large numbers of old cell phones, RMS Communications began
to re-think its basic business strategy. That meant re-thinking
its relationship to the old cell phones that it bought from
first, we thought of ourselves as a company that refurbished
old cell phones," James said. "But now, we think
of ourselves more as a recycler of old phones. We still refurbish
and sell old cell phones, but we also do other things with
them – we extract precious metals from some phones, we
provide working phones to shelters, police departments and
other worthy users, and we also simply dismantle and discard
some old phones in a responsible, non-polluting fashion."
now 40, bought out his brother Michael in 1997, and the company
moved from its original one-bay garage in 1987 and now occupies
a large, comfortable 26,000-square-foot building in Ocala.
operates several web sites that offer company’s individuals
and non-profit organizations ways to sell their old phones
for cash to RMS.
also partners with individual entrepreneurs who can set up
their own independent businesses that purchase old cell phones
and then re-sell them to RMS for a profit.
of California recently passed landmark legislation requiring
sellers of new cell phones to establish ways of collecting
old cell phones. With other states likely to follow suit, the
future of RMS Communications Group, already doing about $20
million in annual sales, looks even brighter.
On January 3rd, 2007 RMS received notification from the IRS that the RMS Foundation Inc. has been approved as a 501 c3 Public Charity.
don't like to look at annual sales so much as profitable strategies – partnerships
with other companies, new services, new products," James
said. "We aren't that interested in growth for growth's
new strategy might be the recycling of printer ink-jet cartridges,
in general seems to be a good solid business for us," James
said. "We are always looking for products that, like cell
phones, can be re-used and satisfy a sizeable market."